< Back to Full Programme

The Brakspear success story – how investing in an improved soft drinks offering and the team behind delivering it led to a 44% increase in sales

When & Where

11:20 - 11:50, Tuesday 22nd May 2018

Themes

European Coffee Expo Conference Programme, sponsored by WMF & Schaerer

Speakers

Sue Williams

Level

Sue Williams, Head of People, Brakspear will reveal how brewer and pub operator Brakspear enjoyed a 44% increase in coffee sales and improved its coffee quality after only nine months after investing in its hot drinks offer across its managed pubs, all delivered with a particular focus on staff training, designed to improve the teams coffee making skills and knowledge, resulting in a ‘Barista of the Year’ competition.